FAQ

Frequently asked questions

• My bed won’t turn on, what do I do?
• Is it normal for the bed fans to run after the bed is not in use?
• Is eye protection required?
• Is the bed safe to use while pregnant?
• Is it safe for someone taking cancer medication to use the bed?
• How long is the warranty?
• Is air conditioning required in the room where a bed will be located?
• How can I customize the protocols within the tablet?
• Is light therapy covered by insurance?
• How can I clean the top acrylic?
• What kind of cleaner is suggested to clean the bed?
• I'm unable to manage the bed from the tablet, what do I do?